Coaching can play a crucial role in building the capacity and capability of the workforce. Coaching is about creating positive, directed change. Managers can se coaching to enhance and increase the performance of individuals and teams. Coaching is a workplace development method which enhances optimum performance and encourages life-long learning. It is focused upon learning “on the job” and is designed to help staff develop their skills and competencies in a focussed, structured, measurable, achievable and supported way.

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