Giving Feedback 

This workshop is offered as a one day inservice program
It has so far been run in organizations including Australian Institute of Management 

No one likes negative feedback. It's uncomfortable and can lead to a minefield of emotional reactions, whether you're giving or receiving it.

So it's no surprise that the practice of giving negative feedback is often avoided in the workplace.

The kicker is that despite potential short-term awkwardness, giving negative feedback can be one of the kindest and most effective ways to resolve conflict within teams and change individual behaviour.

This half and full day workshop takes theory and allows you the time and space to reflect and integrate the material so you develop concretes skills that you can use in the workplace right away.

Learning how to give negative feedback well is a valuable tool for managers.
In this very practical session Paul Martin, Principal Psychologist at the Centre for Human Potential, will explore why we avoid giving negative performance feedback and provide useful tools and insights that will make it easier to do so.

Paul's aim is to demonstrate that it is possible to provide negative feedback in a way that can be constructive for personal and career development, job satisfaction and performance.

Paul will discuss topics including:

• Why people avoid giving negative feedback and what can be done to overcome your own avoidance
• How to pre-frame negative feedback
• How to prepare a person who is sensitive and defensive
• How to behave when a person becomes emotional or defensive
• How to manage your own emotional response
• How to structure feedback in a way that will be received as a constructive learning experience

Participants will come away from this event with a better understanding of the positive results giving negative feedback can have, as well as tools to make it easier to execute.

This session will appeal particularly to managers whose role includes a supervisory element, though it is recommended widely for professionals at all levels who are required to give feedback to team members – be that through direct reports, peers or superiors.
 

Speaker Profile:

Paul Martin
Paul is the Principal Psychologist at the Centre for Human Potential, a Brisbane CBD based company that provides organisational consulting, EAP/EAS and counselling to individuals and organisations.

He has over 20 years experience consulting for organizations, providing coaching and counselling for executives, employees and individuals, and developing and running seminars and workshops.

Paul was the Chairperson of the International Business Interest Group with the Australian Institute of Management in Melbourne, a leadership coach with Suncorp, and has consulted extensively for managers and senior leaders in corrective services.  

Paul regularly appears in the media, giving his expert opinion on range of issues relating to psychological wellbeing.